{"id":37936,"date":"2022-09-02T10:53:00","date_gmt":"2022-09-02T14:53:00","guid":{"rendered":"https:\/\/centricconsulting.com\/?post_type=resources&p=37936"},"modified":"2025-08-12T10:53:43","modified_gmt":"2025-08-12T14:53:43","slug":"bpm-and-rpa-3-things-software-vendors-wont-tell-you","status":"publish","type":"resources","link":"https:\/\/centricconsulting.com\/resources\/bpm-and-rpa-3-things-software-vendors-wont-tell-you\/","title":{"rendered":"BPM and RPA: 3 Things Software Vendors Won\u2019t Tell You"},"content":{"rendered":"

Many automation vendors claim they can solve your business problems with robotic process automation (RPA) or business process management (BPM) systems. But most of these automation platforms are not built for your holistic needs.<\/span><\/h2>\n

WATCH THE WEBINAR<\/a><\/p>\n

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A<\/span>utomation <\/span>in business is now <\/span>a strategic necessity. From reducing costs and improving accuracy to accelerating service delivery and boosting employee productivity, automation promises impressive outcomes.\u00a0<\/span><\/span>I<\/span>t\u2019s no surprise that vendors in the automation space are quick to highlight how their platforms<\/span> \u2014<\/span> whether <\/span>robotic process automation <\/span><\/a>(<\/span>RPA<\/span>) or <\/span>business process management<\/a> (BPM) <\/span>\u2014<\/span> can solve all your problems.<\/span><\/span>\u00a0<\/span><\/p>\n

But here\u2019s the hard truth<\/span><\/span>: <\/span><\/span>most automation platforms won\u2019t satisfy your business\u2019s holistic needs.<\/span><\/span>\u00a0<\/span><\/strong><\/p>\n

Why? Because automation success isn\u2019t simply about the software. It\u2019s about the strategy behind how you use it. <\/span>\u00a0<\/span><\/p>\n

Automation<\/a> software vendors are, understandably, focused on selling their solutions. But that often means critical factors get left out of the conversation, especially those that fall outside their platform\u2019s capabilities.\u00a0<\/span><\/p>\n

The Automation Hype vs. Reality<\/span><\/span>\u00a0<\/span><\/h2>\n

Software vendors are excellent at showcasing the possibilities of automation, especially RPA. Demos are sleek, outcomes are bold, and promises are high. But behind the scenes, many companies struggle to realize automation’s full value. The reason often comes from misaligned expectations and a lack of strategic planning.<\/span>\u00a0<\/span><\/p>\n

Many organizations jump into automation without understanding whether they need task-level automation, workflow orchestration, or full process optimization.<\/span><\/b> The result? Tools that don\u2019t scale, bots that break, or processes that don\u2019t <\/span>improve.<\/span><\/i><\/p>\n

While platforms can play a crucial role in your success, it\u2019s not something you can buy off the shelf. You need an automation roadmap rooted in your unique business context, not just another complex tool.<\/span>\u00a0<\/span><\/p>\n

Understanding BPM and RPA<\/span>: <\/span>How They Work Together<\/span><\/span>\u00a0<\/span><\/h2>\n

Too often, BPM and RPA are seen as competing solutions. However, they serve different functions and are even more powerful when combined. <\/span>\u00a0<\/span><\/p>\n